Returns
Returned products from https://herbal-stars.com must be unopened and sealed, unless defective and refused shipments.
They must be returned within 30 days.
We will not charge any restocking fee.
We will not refund the shipping charges.
Once a product is returned, refund amount will be credited back to your account within 7 business days.
After 30 days, no returned products will be credited.
If damaged (in shipping) or defective product(s) or in-correct product(s) shipped:
We will send a return label in case of defective or incorrect products shipped.
Once we receive the defective shipment, we process and ship out a new order within 2-3 business days.
We will also issue complete refund (product price + shipping cost) in case the customer doesn’t want the replacement items.
Once a product is returned, refund amount will be credited back to your account within 7 business days.
